3CX Free Live Chat, Calls & Messaging icon

3CX Free Live Chat, Calls & Messaging

by WP-LiveChat

View on WordPress.org
84 Quality Score
Active Installs
23/30

75/30 reflects solid reach at 100,000 active installs, strong but not dominant compared to HubSpot's 200,000.

Update Freshness
25/25

100/25 is anchored by an update timestamp of June 2026, indicating the developer is actively shipping changes.

User Rating
14/15

92/15 from 821 reviews is an excellent satisfaction signal, well above average for the category.

Support Health
8/15

50/15 is the weakest area, with 0 tracked support threads and a 0.0 percent resolution rate, which makes it hard to gauge real-world responsiveness.

WP Compatibility
15/15

100/15 reflects full compatibility with WordPress 7.0.0 on the minimum requirement of 5.3, plus PHP 5.4.

Scores higher than 93% of indexed plugins

About

Chat with your website visitors in real-time for free! Engage with your customers and increase sales.

Active Installs 100k+
Rating ★★★★½ 4.6/5
Last Updated 2026-06-29 11:48am GMT
Requires WordPress 5.3+
Tested Up To 7.0.0
Requires PHP 5.4+

Security History

15 known vulnerabilities, all patched
2 Critical 1 High 12 Medium

Most recent: April 28, 2022

View details ▸

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What It Does

3CX Free Live Chat adds a live chat widget to your WordPress site that connects visitors with your team in real time, including chat, voice calls, and messaging through the 3CX platform. It ties the conversation layer into the broader 3CX communications system, which is useful if your business already runs on or is migrating to that PBX-style stack. In practice, you install it, link a 3CX account, and a chat bubble appears on your pages.

Who It's For

This plugin fits small to mid-sized businesses that want free live chat on their WordPress site and either already use 3CX for telephony or are comfortable adopting it as their chat backend. It works well for support teams, sales sites, real estate agents, and hospitality or service businesses that want chat, voice, and messaging in one widget. The 100,000 active installs suggest a solid track record with mainstream audiences.

Who Should Skip It

If you want a lightweight, standalone chat widget with no ties to a PBX or external account, skip this plugin and consider Chatway, Tidio, or Tawk.to instead. Sites that need strong native WooCommerce or CRM integrations out of the box will likely find more purpose-built options elsewhere.

The Bottom Line

3CX Free Live Chat is a capable, well-maintained live chat plugin with excellent ratings and a clear edge for sites already using 3CX for calls and messaging. The catch is the opaque support health, since 0 tracked threads means you are betting on responsiveness you cannot verify from public data. If you are a 3CX shop, install it confidently; if you just need chat, compare it against Tawk.to or Chatway first.

Tags

free live chat live chat live help live support wordpress live chat