UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds icon

UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds

by Syed Balkhi

View on WordPress.org
86 Quality Score
Active Installs
24/30

200,000 active installs is solid for a feedback plugin, though it sits well behind general analytics tools like Site Kit at 5 million.

Update Freshness
25/25

Last updated 20 May 2026 and tested against WordPress 6.9.4, so it is clearly being kept current by the team.

User Rating
14/15

A 96 out of 100 from 301 reviewers is excellent and suggests most users are happy with the experience.

Support Health
8/15

Zero listed support threads with zero resolved is a concern; the public forum either is not used or is not being indexed, which limits transparency.

WP Compatibility
15/15

WordPress 5.9 minimum and PHP 7.4 minimum are reasonable, and the plugin is tested on the latest 6.9.4 core release.

Scores higher than 96% of indexed plugins

About

Ultimate user feedback plugin to ask questions, surveys, polls, from your website in seconds

Active Installs 200k+
Rating ★★★★½ 4.8/5
Last Updated 2026-09-16 11:47am GMT
Requires WordPress 5.9.0+
Tested Up To 7.0.5
Requires PHP 7.4+

Security History

9 known vulnerabilities, all patched
3 High 6 Medium

Most recent: March 18, 2026

View details ▸

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What It Does

UserFeedback lets you embed on-site surveys, polls, and feedback widgets so visitors can share opinions directly without leaving the page. It targets lower-friction micro-surveys rather than full-blown form builders, which is useful for quick pulse checks and post-interaction prompts.

Who It's For

It is best for small business owners, SaaS teams, course creators, and ecommerce operators who want lightweight in-page feedback widgets to gauge satisfaction, measure intent, or collect qualitative input. A 200,000 active install base suggests it works well for non-technical users who want quick setup over deep customisation.

Who Should Skip It

If you need full survey logic with branching, conditional piping, advanced reporting exports, or enterprise-grade analytics, you will outgrow this plugin quickly. Sites already running a full survey or form suite like Gravity Forms, WPForms with surveys addon, or dedicated tools like SurveyMonkey are better served there.

The Bottom Line

UserFeedback earns an 85.64 overall score and clearly does the basics well, with strong ratings and active maintenance. The lack of visible support threads is the main weak signal, so evaluate the premium tier if direct support matters to you. For simple on-page feedback widgets it is a sensible choice, but power users will need more.

Tags

analytics feedback surveys user feedback website feedback