PiWeb Cancel order / Refund request for WooCommerce

77 Quality Score

Active Installs

15/30

Popularity sits below average at 49 out of 30, reflecting a modest 2,000 active installs that limits its community footprint.

Update Freshness

25/25

Maintenance scores a perfect 100 out of 25, with the plugin updated in July 2026, indicating very active development.

User Rating

14/15

User ratings are excellent at 96 out of 15, with a 96 out of 100 score from 38 reviewers showing strong satisfaction.

Support Health

8/15

Support health is middling at 50 out of 15, and the zero support threads on file mean there is no public evidence the developer actively responds to user issues.

WP Compatibility

15/15

Compatibility is perfect at 100 out of 15, with the plugin tested against WordPress 7.0.

Scores higher than 53% of indexed plugins

About

Order cancellation request / Refund request / Return order request. Repeat order option to customer for WooCommerce

Active Installs 2k+

Rating ★★★★½ 4.8/5

Last Updated 2026-09-04 4:42am GMT

Requires WordPress 3.0.1+

Tested Up To 7.1

Security History

2 known vulnerabilities, all patched

2 Medium

Most recent: August 3, 2026

View details ▸

What It Does

This plugin adds order cancellation, refund request, and return request buttons to the WooCommerce My Account page, letting customers submit requests from their account dashboard. It also offers a repeat order option, allowing customers to quickly reorder a previous purchase without manually adding items to their cart again.

Who It's For

Small to mid-sized WooCommerce stores that want a lightweight way to let customers self-serve cancellations and refund requests without installing a heavyweight RMA platform. It fits merchants who process straightforward return workflows and do not need automated approval chains or shipping label generation.

Who Should Skip It

Stores with high return volumes, multi-vendor marketplaces, or those needing automated refund approvals, restocking fee logic, or WooCommerce-compatible returns portals should look at more full-featured solutions. Shops already happy with WooCommerce's built-in refund system also have little reason to add this.

The Bottom Line

PiWeb Cancel order / Refund request for WooCommerce delivers exactly what its name promises and is clearly kept up to date, which is rare for niche WooCommerce add-ons. The 2,000 installs and zero public support threads mean you are betting on a small user base and an unproven support channel. Worth a look for simple stores, but power users will outgrow it fast.

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