CWILL (Formerly ParcelPanel) – Shipment Tracking, Tracking & Order Tracking for WooCommerce

by CWILL Order Tracking Development Team

79 Quality Score

Active Installs

17/30

The 7,000 active installs is modest compared to top alternatives, suggesting a niche but growing user base rather than mainstream dominance.

Update Freshness

25/25

Updated within the past day relative to the data snapshot and tested against WordPress 7.0, indicating very active upkeep.

User Rating

15/15

A 98/100 rating across 533 reviews signals near-universal user satisfaction with the core experience.

Support Health

8/15

Only one support thread exists in the records, which is too small a sample to draw strong conclusions about long-term responsiveness.

WP Compatibility

15/15

Tested with the latest WordPress release and supports PHP 7.2, giving broad compatibility with current hosting environments.

Scores higher than 75% of indexed plugins

About

Free Plan Available. Order Tracking, Shipment Tracking. The best WooCommerce Order Tracker for Track Order Status & Delivery Notifications

Active Installs 7k+

Rating ★★★★½ 4.9/5

Last Updated 2026-09-18 2:51am GMT

Requires WordPress 5.8+

Tested Up To 7.0.5

Requires PHP 7.2+

Security History

2 known vulnerabilities, all patched

1 Critical 1 Medium

Most recent: August 7, 2024

View details ▸

What It Does

ParcelWILL (formerly ParcelPanel) is a WooCommerce order and shipment tracking plugin that lets store owners provide branded tracking pages and delivery notifications to customers. It automatically syncs tracking data from over 900 carriers, so shoppers can check order status without contacting support. The free plan covers core tracking features, with paid tiers adding branded tracking pages, email customisation, and analytics.

Who It's For

This plugin is best for small to mid-sized WooCommerce stores that ship physical goods and want to reduce "where is my order" support tickets. It suits retailers handling domestic or international parcels who need quick carrier integration without custom code. Fashion, electronics, dropshipping, and subscription box operations will get the most value from its tracking and notification workflow.

Who Should Skip It

Stores that ship only digital products or rely entirely on local pickup have no real need for carrier tracking integration. If you already use a fulfilment partner that provides its own branded tracking portal, adding ParcelWILL would duplicate functionality.

The Bottom Line

ParcelWILL delivers an excellent user experience with top-tier ratings and current maintenance, though its 7,000 installs are small relative to category leaders. It is a strong choice for WooCommerce stores wanting a polished, low-effort tracking solution on a free tier. Plan for potential scaling costs if your order volume grows beyond free plan limits.

Related Plugins

GA Google Analytics 87/100

Choose this if your primary need is traffic and conversion analytics rather than shipment tracking.

Advanced Shipment Tracking for WooCommerce 84/100

Pick this alternative if you want a larger install base, more third-party extensions, and deeper WooCommerce ecosystem integration.

SlimStat Analytics 84/100

Consider SlimStat when you need a self-hosted analytics solution that keeps visitor data on your own server.

Connect Matomo 82/100

Opt for Matomo if privacy-focused, GDPR-friendly analytics matter more to your business than shipping features.

HandL UTM Grabber / Tracker 80/100

Use this if campaign attribution and UTM tracking are your main concern rather than fulfilment workflows.