Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation

80 Quality Score

Active Installs

20/30

30,000 active installs is a healthy middle-tier adoption, well above niche tools but far below mass-market plugins like Flamingo or Hostinger Reach, reflecting its appeal to a specific small-business audience.

Update Freshness

25/25

A perfect 100 reflects a very recent update on 2026-05-28, a tested-with stamp on WordPress 7.0, and a sensible PHP 7.4 minimum that keeps it accessible without ignoring modern versions.

User Rating

13/15

An 86 out of 100 from 152 reviewers is a strong score and indicates users are generally satisfied with the feature set relative to the price.

Support Health

8/15

With only 1 support thread on record and a 100% resolution rate, the sample size is too small to draw firm conclusions, which is why this category sits at a middling 50.

WP Compatibility

15/15

A perfect compatibility score reflects the current WordPress 7.0 testing, a reasonable 6.0 minimum, and PHP 7.4 as the floor, making it runnable on the vast majority of maintained hosting accounts.

Scores higher than 82% of indexed plugins

About

The CRM for small businesses. Manage leads, invoicing, billing, email marketing, clients, contacts, quotes, automation. Works with WooCommerce too.

Active Installs 30k+

Rating ★★★★ 4.3/5

Last Updated 2026-09-02 3:06am GMT

Requires WordPress 6.0+

Tested Up To 7.1

Requires PHP 7.4+

Security History

8 known vulnerabilities, all patched

2 High 6 Medium

Most recent: February 16, 2026

View details ▸

Jetpack CRM <= 6.7.0 - Unauthenticated Local File Inclusion High

February 16, 2026 Patched in ["6.7.1"] CVE-2026-22356

Jetpackcrm Ext Woo Connect < 2.13 - Sensitive Information Exposure Medium

October 28, 2024 Patched in ["4.2.4"]

Jetpack CRM <= 5.5.0 - Authenticated (Administrator+) Stored Cross-Site Scripting Medium

September 12, 2023 Patched in ["5.5.1"]

Jetpack CRM <= 5.5.0 - Authenticated (Client+) Stored Cross-Site Scripting Medium

September 12, 2023 Patched in ["5.5.1"]

Jetpack CRM <= 5.3.1 - Cross-Site Request Forgery and PHAR Deserialization High

April 18, 2023 Patched in ["5.4.0"] CVE-2022-3342

Jetpack CRM <= 5.4.4 - Authenticated (Administrator+) Stored Cross-Site Scripting Medium

March 5, 2023 Patched in ["5.5.0"] CVE-2023-27429

Jetpack CRM <= 5.4.4 - Authenticated (Contributor+) Stored Cross-Site Scripting Medium

December 19, 2022 Patched in ["5.5"] CVE-2022-4497

Jetpack CRM <= 5.4.2 - Authenticated (Administrator+) Cross-Site Scripting Medium

November 21, 2022 Patched in ["5.4.3"] CVE-2022-3919

What It Does

Jetpack CRM is a self-hosted customer relationship management plugin that lets WordPress site owners store contacts, track leads, send invoices, and run email marketing campaigns from inside the WordPress dashboard. It bundles a client portal, quote builder, and basic marketing automation, and it hooks into WooCommerce so order data can feed straight into contact records. In practice it replaces the need for a separate CRM subscription by turning your existing WordPress site into the system of record.

Who It's For

This plugin fits small business owners, freelancers, consultants, and agencies that want to keep client data, invoicing, and email outreach on their own WordPress install rather than paying for a third-party CRM. It is also useful for WooCommerce shops that need to tie customer behaviour to contacts and run segmented campaigns. Teams without a dedicated IT department but with at least a few hundred contacts will get the most value.

Who Should Skip It

Large sales organisations or enterprises that need deep pipeline reporting, territory management, or native integrations with Salesforce or HubSpot should look at a hosted CRM instead. Anyone running a simple contact form on a content site will find this plugin overkill.

The Bottom Line

Jetpack CRM delivers an unusually broad feature set for a free, self-hosted WordPress CRM, and the maintenance and compatibility signals are excellent. The only real caveats are the modest install base and the very small support thread sample, so buyers should test it on a staging site before committing client data. Overall Quality Score of 80.45 out of 100 makes it a solid recommendation for its target audience.

Pick this instead if email campaigns and newsletters are your only real CRM need and you want a much larger install base and AI-assisted copy.

Flamingo 87/100

Pick this instead if you simply need to store contact form submissions from Contact Form 7 with zero CRM features and zero bloat.

CartFlows – Funnel Builder & Checkout Plugin for WooCommerce 86/100

Pick this instead if your priority is optimising WooCommerce checkout funnels rather than managing long-term customer relationships.

HubSpot All-In-One Marketing – Forms, Popups, Live Chat 84/100

Pick this instead if you want to feed leads directly into HubSpot's hosted free CRM rather than self-hosting everything in WordPress.

FluentCRM – Email Newsletter, Automation, Email Marketing, Email Campaigns, Optins, Leads, and CRM Solution 84/100

Pick this instead if you specifically want a leaner, WordPress-native CRM focused on email automation with 80,000 installs of its own.