WP Customer Reviews

80 Quality Score

Active Installs

19/30

At 20,000 active installs and a popularity sub-score of 64, this is a mid-tier plugin with a solid but not massive user base compared to alternatives like Widgets for Google Reviews at 900,000 installs.

Update Freshness

25/25

A perfect maintenance score of 100 reflects that the plugin was updated on 2026-06-17 and is explicitly tested against WordPress 7.0, signalling an actively maintained codebase.

User Rating

13/15

A rating of 86 out of 100 from 526 reviewers indicates above-average user satisfaction, though it is not exceptional for the category.

Support Health

8/15

With only 3 support threads in total and just 1 resolved at 33.3%, support responsiveness is weak and users may struggle to get timely help on issues.

WP Compatibility

15/15

A perfect compatibility score of 100 reflects modern baseline requirements: WordPress 5.3 or higher, PHP 7.4 or higher, and explicit testing against WordPress 7.0.

Scores higher than 77% of indexed plugins

About

Allows your visitors to leave business / product reviews. Testimonials are in Microdata / Microformat and may display star ratings in search results.

Active Installs 20k+

Rating ★★★★ 4.3/5

Last Updated 2026-06-17 9:50pm GMT

Requires WordPress 5.3+

Tested Up To 7.0.4

Requires PHP 7.4+

Security History

9 known vulnerabilities, all patched

2 High 7 Medium

Most recent: September 18, 2026

View details ▸

WP Customer Reviews <= 3.7.8 - Reflected Cross-Site Scripting via 'wpcr3_fname' Parameter Medium

September 18, 2026 Patched in ["3.8.0"] CVE-2026-11608

WP Customer Reviews <= 3.7.5 - Reflected Cross-Site Scripting via 'wpcr3_fname' Parameter High

February 18, 2026 Patched in ["3.7.6"] CVE-2025-14452

WP Customer Reviews <= 3.7.0 - Authenticated (Contributor+) Malicious Redirect via HTTP-EQUIV Injection Medium

March 25, 2024 Patched in ["3.7.1"] CVE-2024-1849

WP Customer Reviews <= 3.6.6 - Authenticated (Subscriber+) Sensitive Information Exposure Medium

October 31, 2023 Patched in ["3.6.7"] CVE-2023-4686

WP Customer Reviews <= 3.6.6 - Authenticated (Administrator+) Stored Cross-Site Scripting Medium

September 13, 2023 Patched in ["3.6.7"] CVE-2023-4648

WP Customer Reviews <= 3.5.5 - Authenticated Stored Cross-Site Scripting Medium

May 4, 2021 Patched in ["3.5.6"] CVE-2021-24296

WP Customer Reviews <= 3.4.2 - Multiple Stored Cross-Site Scripting Medium

August 20, 2020 Patched in ["3.4.3"] CVE-2021-24135

Customer Reviews < 3.0.9 - Cross-Site Scripting Medium

April 4, 2016 Patched in ["3.0.9"] CVE-2016-10901

WP Customer Reviews <= 3.0.8 - Cross-Site Request Forgery High

April 4, 2014 Patched in ["3.0.9"] CVE-2016-10902

What It Does

WP Customer Reviews lets visitors submit star-rated business or product reviews through forms you embed on pages and posts. Submitted reviews are stored on your own WordPress site and output with hCard and hReview microdata so search engines can pick up rich snippets, including star ratings in search results.

Who It's For

This plugin suits small business owners, local service providers, and independent e-commerce shops that want to collect first-party customer reviews directly on their own site rather than pulling from third-party platforms. It works well for sites where Google rich snippet star ratings are a priority and where moderation of each submission matters.

Who Should Skip It

If you want to display reviews pulled from Google, Yelp, Facebook, or TripAdvisor rather than collect original customer feedback, this is the wrong tool. Sites that need video testimonials, slider carousels, or WooCommerce-specific review features will also find it too basic.

The Bottom Line

WP Customer Reviews is a focused, actively maintained tool for collecting on-site customer reviews with schema markup, scoring 79.66/100 overall. Its weak support record and modest install base are real concerns, but for small businesses that simply need a no-frills review collection form with rich snippet support, it does the job. Anyone needing third-party review aggregation or richer display formats should look at the alternatives above.

Related Plugins

Widgets for Google Reviews 94/100

Pick this if your priority is displaying existing Google reviews on your site rather than collecting new ones, and you want a far larger install base and higher quality score.

Rich Showcase for Google Reviews 90/100

Choose this when you need polished, design-rich widgets showing Google reviews with strong visual presentation out of the box.

Site Reviews 87/100

Select this if you want first-party review collection with a more modern interface, stronger support history, and 60,000 active installs backing it.

Reviews Feed – Add Testimonials and Customer Reviews From Google Reviews, Yelp, TripAdvisor, and More 83/100

Opt for this when aggregating reviews from multiple third-party platforms like Yelp and TripAdvisor is the main goal.

Real Testimonials – Testimonial Slider, Collect Customer Reviews and Video Testimonials 82/100

Go with this if you need slider layouts and video testimonials, features that WP Customer Reviews does not offer.