Export and Import Users and Customers

83 Quality Score

Active Installs

21/30

At 60,000 active installs it is well above most alternatives in the user-import niche, reflecting solid adoption in the WooCommerce community.

Update Freshness

25/25

Updated within the last update cycle and tested against WordPress 7.0, the maintenance signal is strong.

User Rating

14/15

A 96 out of 100 across 438 reviews is an exceptionally high satisfaction score for a utility plugin.

Support Health

8/15

Zero support threads and a 0 percent resolution rate sounds poor but simply means no one has needed to open a ticket, which is a neutral-to-positive signal rather than a red flag.

WP Compatibility

15/15

The plugin supports PHP 5.6 and WordPress 3.0.1 as a minimum, runs cleanly on WordPress 7.0, and integrates with WooCommerce, so compatibility coverage is broad.

Scores higher than 92% of indexed plugins

About

Import and export WordPress users and WooCommerce customers using CSV. Migrate to your new site without any data loss.

Active Installs 60k+

Rating ★★★★½ 4.8/5

Last Updated 2026-08-18 7:18am GMT

Requires WordPress 3.0.1+

Tested Up To 7.1

Requires PHP 5.6+

Security History

10 known vulnerabilities, all patched

7 High 1 Medium 2 Low

Most recent: March 21, 2025

View details ▸

Export and Import Users and Customers <= 2.6.2 - Directory Traversal to Authenticated (Administrator+) Limited Arbitrary File Read via download_file Function Medium

March 21, 2025 Patched in ["2.6.3"] CVE-2025-1973

Export and Import Users and Customers <= 2.6.2 - Directory Traversal to Authenticated (Administrator+) Limited Arbitrary File Deletion via admin_log_page Function Low

March 21, 2025 Patched in ["2.6.3"] CVE-2025-1972

Export and Import Users and Customers <= 2.6.2 - Authenticated (Admin+) PHP Object Injection via form_data Parameter High

March 21, 2025 Patched in ["2.6.3"] CVE-2025-1971

Export and Import Users and Customers <= 2.6.2 - Authenticated (Administrator+) Server-Side Request Forgery via validate_file Function High

March 21, 2025 Patched in ["2.6.3"] CVE-2025-1970

Export and Import Users and Customers <= 2.5.3 - Authenticated (Admin+) PHP Object Injection High

April 22, 2024 Patched in ["2.5.4"] CVE-2024-32835

Import Export WordPress Users <= 2.5.2 - Authenticated (Shop Manager+) Path Traversal Low

March 28, 2024 Patched in ["2.5.3"] CVE-2024-30492

Export and Import Users and Customers <= 2.4.8 - Authenticated (Shop Manager+) Arbitrary File Upload High

December 12, 2023 Patched in ["2.4.9"] CVE-2023-6558

Export and Import Users and Customers <= 2.4.1 - Missing Authorization to Authenticated (Shop Manager) Arbitrary User Password Change High

July 14, 2023 Patched in ["2.4.2"] CVE-2023-3459

WebToffee Plugins <= (Various Versions) - Arbitrary User Creation High

March 11, 2020 Patched in ["1.3.9"] CVE-2020-12074

Import Export WordPress Users and WooCommerce Customers <= 1.3.1 - CSV Injection High

August 22, 2018 Patched in ["1.3.2"] CVE-2019-15092

What It Does

Export and Import Users and Customers lets site owners move WordPress user accounts and WooCommerce customer records in and out via CSV files. It handles bulk user creation, role assignments, and customer metadata, making it practical for migrations and ongoing data management. The focus is squarely on user and customer records rather than posts, products, or orders.

Who It's For

This plugin fits WooCommerce store operators and WordPress administrators who need to migrate large user bases between sites, seed accounts in bulk, or back up customer records regularly. Agencies handling multi-site rollouts and membership site owners onboarding cohorts of users will also find it useful.

Who Should Skip It

If you only need to migrate posts, pages, products, or WooCommerce orders, this plugin will not help, and a broader migration tool is a better fit. Solo bloggers managing a handful of accounts will find it overkill for their needs.

The Bottom Line

With 60,000 installs, a 96 rating, recent updates, and an overall quality score of 83.3, this is a dependable choice for WooCommerce-driven user and customer migrations. The lack of support tickets is unusual but not a concern given the rating strength. For pure user and customer CSV work it is hard to beat at this scale.

Related Plugins

WP Ultimate CSV Importer 80/100

Pick this if you need to move posts, pages, custom post types, or taxonomies alongside users, since it handles far more content types.

Import Users from CSV 76/100

Pick this lighter alternative if you run a non-WooCommerce site and only need simple user imports without customer metadata fields.

LearnPress Backup & Migration Tool 73/100

Pick this only if your site is built on LearnPress, since it is purpose-built for that LMS rather than general user management.

Import Users & Customers with Meta 68/100

Pick this add-on if you already use WP Ultimate CSV Importer and want a tightly integrated user import extension rather than a standalone plugin.