With 3,000 active installs the user base is modest, but the popularity score is boosted by strong engagement relative to install count.
Update Freshness
25/25
Last updated in July 2026 and tested against WordPress 7.0.1, the plugin is clearly and consistently maintained.
User Rating
14/15
A 92 out of 100 across 35 ratings is a strong endorsement from the small group of users who have rated it.
Support Health
8/15
Zero support threads on the repository means either no users have needed help or the support channel is not being used, which makes true health hard to gauge.
WP Compatibility
15/15
Tested on WordPress 7.0.1 and PHP 5.6+, it scores full marks for compatibility with current and older stacks.
Scores higher than 55% of indexed plugins
About
Send WooCommerce SMS notifications, COD OTP verification, Login with OTP, abandoned cart recovery, order updates to customers & admins.
SMS Alert connects a WooCommerce store to over 250 SMS gateways so customer and admin notifications (order status, new account, abandoned cart) go out via text message. It adds OTP verification at checkout for Cash on Delivery orders and lets customers log in or register using their phone number instead of a password.
Who It's For
This plugin fits small to mid-sized WooCommerce stores that rely heavily on COD fulfillment and lose revenue to incomplete orders or fake COD orders, particularly in regions where SMS is the primary customer communication channel such as India, the Middle East, and parts of Africa. It is also useful for stores that want phone-number-based login to reduce friction and abandoned carts.
Who Should Skip It
Stores operating in markets where customers rarely share phone numbers, prefer email-only communication, or already use a dedicated CRM and marketing automation stack that handles SMS will find this plugin redundant. Sites that need only a simple contact form or transactional email are paying for far more functionality than required.
The Bottom Line
SMS Alert is a well-maintained, broadly compatible plugin that earns its 76.87 quality score by covering OTP, COD verification, login, and notifications in one package, with a particularly strong ratings signal. The 3,000 installs and empty support forum mean it is a niche tool, so verify that your target gateway is supported before committing. For stores where SMS is mission-critical, it is a sensible pick; for everyone else, the feature set may be overkill.
