Floating Chat Buttons – Click to Call or Chat, Email

76 Quality Score

Active Installs

14/30

Popularity sits at 45 out of 30, indicating a niche install base of about 1,000 active sites that is small relative to top plugins but disproportionately satisfied per install.

Update Freshness

25/25

Maintenance scored a perfect 100 out of 25, reflecting that the plugin was updated very recently and requires only modest PHP 7.2 and WordPress 5.0 baselines.

User Rating

15/15

User ratings are exceptional at 98 out of 15, with 54 reviewers averaging near-perfect scores, which is a strong signal of real-world satisfaction.

Support Health

8/15

Support health is 50 out of 15, driven by zero tracked support threads, so there is no public track record to evaluate how the developer handles troubleshooting.

WP Compatibility

15/15

Compatibility scored 100 out of 15, confirming the plugin is tested with current WordPress versions and uses broadly supported PHP requirements.

Scores higher than 43% of indexed plugins

About

Elevate user engagement through Floating Chat Buttons, facilitating immediate connections via chat, email, callback, and additional channels.

Active Installs 1k+

Rating ★★★★½ 4.9/5

Last Updated 2026-09-01 6:22am GMT

Requires WordPress 5.0+

Tested Up To 7.1

Requires PHP 7.2+

✓ No known vulnerabilities

What It Does

Floating Chat Buttons adds a floating widget to your WordPress site that lets visitors instantly reach you via chat, WhatsApp, email, phone (click-to-call), Instagram, or callback request. Setup is straightforward: you configure your preferred contact channels and the buttons appear persistently on the page, so visitors do not need to hunt down a contact page. It is a lightweight contact-conversion tool rather than a full live-chat system.

Who It's For

This plugin is best for small and mid-sized businesses that rely on direct, multi-channel customer contact, such as real estate agents, restaurants, healthcare practices, service businesses, and e-commerce shops needing quick WhatsApp or phone outreach. Site owners who want a simple floating CTA without the complexity of a full helpdesk or chatbot will find it fits well. It works especially well in markets where WhatsApp or phone calls are the dominant pre-purchase communication channel.

Who Should Skip It

If you need a full-featured live chat solution with agent routing, ticketing, chatbots, or detailed analytics, skip this and choose something like Chatway or a dedicated helpdesk plugin. Larger support-heavy operations, or anyone who already has a converted contact page strategy, will not gain much from adding floating buttons.

The Bottom Line

With an overall quality score of 75.63 and outstanding user ratings against a small install base, this plugin delivers exactly what it promises: a simple, well-maintained floating contact widget. The main risk is the thin support history, since 1,000 installs and zero public threads means you are relying on a developer with limited public proof of post-install help. It is a solid pick for small businesses wanting friction-free contact, but enterprise support teams should look at more mature alternatives.

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