Customer Reviews for WooCommerce icon

Customer Reviews for WooCommerce

by CusRev

View on WordPress.org
88 Quality Score
Active Installs
22/30

With 80,000 active installs and a popularity score of 73, the plugin has a solid user base though it sits well below the top WooCommerce extensions in its category by install count.

Update Freshness
25/25

The maintenance score is a perfect 100, reflecting very recent updates (within days of assessment) and active development, which is critical for a plugin that hooks into WooCommerce order events.

User Rating
14/15

The user rating of 96 out of 100 from 1,524 reviews is excellent and indicates strong real-world satisfaction across a meaningful sample size.

Support Health
12/15

With 18 of 21 support threads resolved (85.7%), support health is good, though the relatively low thread volume limits how much we can infer about response speed under heavier load.

WP Compatibility
15/15

Full marks on compatibility, with the plugin tested up to WordPress 7.0 and requiring only PHP 7.4, which keeps it accessible to stores on common hosting environments.

Scores higher than 98% of indexed plugins

About

Customer Reviews for WooCommerce plugin helps you get more sales with social proof. Set up automated review reminders and increase conversion rate.

Active Installs 80k+
Rating ★★★★½ 4.8/5
Last Updated 2026-09-21 12:30am GMT
Requires WordPress 4.5+
Tested Up To 7.0.5
Requires PHP 7.4+

Security History

27 known vulnerabilities, all patched
1 Critical 6 High 20 Medium

Most recent: September 24, 2026

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What It Does

Customer Reviews for WooCommerce adds a structured review collection system to your WooCommerce store, sending automated email reminders to customers after purchase to encourage verified feedback. It also offers a review-for-discount incentive, letting you trade a coupon code for a submitted review to boost both engagement and repeat sales. The plugin displays collected reviews on product pages as social proof to support conversion.

Who It's For

This plugin is best suited for small to mid-sized WooCommerce store owners who want a low-friction way to collect more product reviews without paying for a SaaS solution like Yotpo or Judge.me. It fits stores that already rely on email-based customer communication and want automation around post-purchase review requests. Stores selling physical goods with repeat customers will get the most value from the discount incentive feature.

Who Should Skip It

If you already use a premium review platform like Yotpo, Judge.me, or a WooCommerce extension bundled with review features, this plugin is redundant. Large enterprises needing photo or video reviews, AI-driven moderation, or multi-channel syndication should look at paid platforms instead, since this plugin is focused on text reviews and email reminders.

The Bottom Line

Customer Reviews for WooCommerce scores 89.21 out of 100, combining excellent user ratings, recent maintenance, and a healthy install base into a strong value proposition for typical WooCommerce stores. It is not a replacement for enterprise review platforms, but for the price and feature set it delivers dependable, automated review collection. It is a sensible default pick for store owners who want a free, maintained review plugin without committing to a paid SaaS.

Tags

customer reviews review for discount review plugin review reminder woocommerce