Joinchat – Enhanced "click to chat"
View on WordPress.orgScores higher than 98% of indexed plugins
About
The most installed WordPress plugin for WhatsApp: a customizable floating button that turns your visitors into chats, leads and sales.
What It Does
Joinchat adds a floating WhatsApp chat button to your WordPress site that visitors can click to start a conversation directly from their phone or desktop. It lets you customise the button appearance, set business hours, target specific pages, add pre-filled messages, and even use a WooCommerce integration to show product details in chats.
Who It's For
This plugin is best for small businesses, online stores, and service providers whose customers are predominantly on WhatsApp and who want a low-friction way to convert site visitors into direct conversations. It is particularly useful for WooCommerce shops in Latin America, India, Europe, and other regions where WhatsApp is the dominant messaging channel.
Who Should Skip It
If your audience is primarily English-speaking North American or East Asian, or you already use a full CRM-backed live chat tool, a WhatsApp-only floating button adds little value and clutters your UI. Sites needing multi-agent queues, transcripts, or analytics should look at dedicated helpdesk plugins instead.
The Bottom Line
Joinchat is a focused, well-maintained WhatsApp click-to-chat solution with strong ratings and 700,000 installs, making it a safe default for WhatsApp-driven businesses. The thin support dataset is the only real caveat, and its score of 87.78 out of 100 reflects that minor uncertainty alongside its clear strengths. If WhatsApp is your primary sales or support channel, this is one of the most reliable picks available.
Related Plugins
Pick this if you want AI chatbot automation, ticketing, and a helpdesk-style inbox rather than a direct WhatsApp handoff.
Choose this if you want similar WhatsApp focus at the same install scale but prefer HoliThemes' interface and styling options.
Choose this if you need multiple contact channels beyond WhatsApp, such as Telegram, Messenger, email, and phone, on a single floating widget.
Pick this if you want multi-agent WhatsApp support features and shared inboxes for a small sales or support team.
Choose this if you want a simpler, lighter WhatsApp chat button with fewer configuration knobs and a clean default setup.